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Showing posts from August 21, 2005

Accomodating the Client

Working out how far to go to accomodate the client's needs. Despite my talk about how I have "fired" the industrial client, I have been working with them over the past three weeks on certain issues that they are having with the VB 6/SQL Server systems I helped to build. This support has been for free. It is becoming the scenario that I didn't want to get into-- having to support their system because the project champions at the client don't have enough technical competence to support the users, and the IT department is unwilling to support the application because "something better" is coming along soon. Despite my desire to wriggle free from this client, I can't, after all, just throw them overboard; I don't see that as being the responsible thing to do. I have also committed to helping them with the application that interfaces with the tool controllers, but I have made it clear that that application needs to be written in C++, in order to a...